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Creating a new Stifel SWT investment account (edit)

karenm123

Hi.

When I create a new investment account, I choose the institution, add my user name and password, and that all works. It then finds my new account, but the dropdown only shows checking and savings. There is no investment choice.

Is this a bug or is it something with the institution?

Thanks

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Ps56k2

what version of Quicken - Starter, Deluxe or above ?
What bank/brokerage ?

Help —> About Quicken

karenm123

Quicken Classic Premier for Windows 11, version R56.9

Boatnmaniac

https://community.quicken.com/discussion/comment/20433789#Comment_20433789

Who is financial institution?

During the account download setup process are you taken to your online account with the financial institution where you need to log in and authorize your account for download into Quicken or does Quicken do the setup without you leaving the Quicken program?

Do you have other investment accounts with them that you have been able to successfully set up with the correct account type for download in Quicken?

karenm123

Quicken is doing the setup without leaving Quicken. I have another account with them that is working successfully for downloading information. I tried to see if I could do a manual setup, but can't see that option.

Boatnmaniac

Again, who is the financial institution?

I'm not sure what you mean by "manual setup". In Quicken that means Tools > Add Account > Offline Accounts tab > selecting the type of investment account you want > entering Cash and Securities investments into the account manually….there is no downloading from the financial institution involved. But it sounds like downloading is what you want to do so please explain what you mean by "manual setup".

retird

What type of investment is it listed as at the financial institution? A checking account, a savings account, a cd, stocks, bonds, IRA ???

karenm123

It is a brokerage account that has stock in it.

Boatnmaniac

@karenm123 - One last time, who is the brokerage?

karenm123

I was able to create an account per your steps above with a zero balance, then go in and activate Online Services. There it connected to my brokerage account and found the new account. I was then able to choose "Investment" as the type and "Add to Quicken".

Thanks for the help.

Ps56k2

we KEEP asking which brokerage, as there are different features and abilities for each downloading brokerage - but we can’t really help without knowing the super secret name of the brokerage or the super secret type of account that we have asked about ….

karenm123

Sorry, it's Stifel- SWT

Ps56k2

this -

https://www.stifel.com/Tracker/Support/Overview

Boatnmaniac

https://community.quicken.com/discussion/comment/20433883#Comment_20433883

I think this link points to a Stifel financial planning/tracking tool, perhaps somewhat similar to what a lot of banks are now offering.

But there is a FI in Quicken for Stifel - SWT and @karenm123 has said they are now connected with it so I think their issue is now resolved.:

18121 18121 18121 Stifel - SWT https://www.stifel.com/ Please enter your Username and Password required for login https://www.stifel.com/ ACTIVE INVESTMENT,ACCOUNTINFO&DIRECT NOT_QBP NA

Ps56k2

yeah - wasn't near a laptop FIDIR file, was going to look to see how it looked
Weird with the Username/Password text vs the usually expanded URL for connection.

18121 18121 18121 Stifel - SWT
https://www.stifel.com/ Please enter your Username and Password required for login
https://www.stifel.com/ ACTIVE
INVESTMENT,ACCOUNTINFO&DIRECT

karenm123

I was always connected with stifel - SWT. I had accounts with them and the connection always worked.

The problem was trying to add a new account starting from the account list. Login worked and it found the new account, but I was unable to choose investment for the type of account when the list was returned.

Thanks

NotACPA

Stifel - SWT does, per the FIDIR.TXT file (which records all of Q-supported FIs) does support investment accounts … so your issue is a bit of a mystery.

I'd suggest that you contact Q Support, via the link at the top of this page, to see if they can assist.

karenm123

Thanks