No display of Cash Balance for investment account

TedHtttt
TedHtttt Quicken Windows Other Member ✭✭
edited June 18 in Registers & Transactions (Windows)

I just switched the display option for an investment brokerage account to NOT "Show cash in a checking account". Now the account register has no cash balance and I get the pop-up in the attachment that

Q.png

All my other investment accounts are fine in showing a running cash balance. How do I get my cash balance to show up for this one account?

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Was this account, with the CMA, perhaps converted from MS Money? Or, perhaps, is it a retirement type account?

    Or, perhaps, are you using the SIMPLE method with this account, where individual positions don't show …

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • QuickUserPSP
    QuickUserPSP Member, Windows Beta Beta
    edited May 15

    @TedHtttt - when you converted the investment register, it looks like the conversion did not completely finish.

    Have you tried the usual trouble shooting steps such as a data file validate and super validate?

    Otherwise, you can restore a backup from right before the conversion and try it again.

    As a last resort, you could always set up a new investment account and move all transaction from the old register to the new one, and then delete the old investment account.

    https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows

    https://help.quicken.com/display/WIN/Troubleshoot%2Ba%2Bdamaged%2BQuicken%2Bdata%2Bfile

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited May 15

    All my other investment accounts are fine in showing a running cash balance.

    just to clarify - do you mean this screen - and you selected - Show cash in Checking account [NO] ?

    Also - are you using Simple or Complete - Tracking Method ?

    image.png

    and the Account Overview looks like this - but with a Cash Balance -

    image.png

  • TedHtttt
    TedHtttt Quicken Windows Other Member ✭✭

    "No" to all questions by "NotACPA".

    Already ran a backup from older file and recreated the new account which my question pertains to. Ran "Validate"- no help.

    "Yes" to all screens by "Ps56k2", but the register has no cash/check items shown.

    To be a bit more clear, this investment brokerage account (C.Schwab) allows debit card/check activity. But I can't get it to show any such activity in the register, or anywhere that I can find.

  • TedHtttt
    TedHtttt Quicken Windows Other Member ✭✭

    I went back to a previous backup and got most things working again, except it won't connect to Schwab. (cc501?) Also started getting a popup that my account had expired and wanting to renew. (it doesn't expire for another 6 weeks.) That bs went away. But an update put in a bunch of nonsense entries causing my balances to be way off.

    I've been using Q for about 25 years and hate it to the core still. But after research, there doesn't seem to be an alternative for me at this time.

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