Help! Fidelity - Total Market Value showing incorrect

NewOnQ

New to Quicken and noticed, Fidelity balances are wayyyyy off. Total Market Value is significantly higher, than the actual balance from Fidelity site. Information in Cash-balance is what should ideally show up.

What can I do, so it updates accurately in the All Transactions section?

Boatnmaniac

Which Fidelity is it? Fidelity Investments? Fidelity Netbenefits? Or some other Fidelity? You can get this information from Account List or the Online Services tab of Account Details.

Also, what is the download connection method? Direct Connect or Express Web Connect+ or Express Web Connect or Web Connect? You can see this in Account List, on the Online Services tab of Account Details or at the top left of the Account Register directly below the Account Name.

NotACPA

Also, have you compared the holdings, as shown in Q, with the holdings on a website? OR, is it the Quotes that are off? Or what?

Boatnmaniac

A real fast way to compare the holdings shown in Quicken and the holdings as reported by the broker is to go to Account Register > upper right Gear icon > Reconcile Shares. This does a pretty good job of identifying share quantities discrepancies with th except of Fidelity Investments Core Account money market fund (MMF) shares. More regarding the Core Account MMF after you confirm which Fidelity you are having issues with.

NewOnQ

@Boatnmaniac - Thank you. This is for Fidelity Investments and also Fidelity Net benefits.

I linked my accounts by direct link

Information is accurate on the Fidelity site and it shows accurately with Q as well, when I look at Cash balance.

My brain is going nuts, as I view the Total Market Value as I have no idea how and from where it is gathering these gigantic numbers. [It would be nice if it were true… but isn't]

NotACPA

@NewOnQ Again, is the number of shares, or the quotes incorrect in Q? It MUST be one or the other or both.