Costco credit card reauthorization shows up as a checking account

Question

I had successfully set up the costco credit card account previously. Quicken wanted to reauthorize and when I do that costco card is showing up as a checking account and won't let me link to my existing costco credit card quicken account.  I have 2 credit cards with Citibank, the other account reauthorized without these issues… thanks

Boatnmaniac · Answer

@Rad77 -

…the screen I see is not the same as the screen shot you included.

Which version of Quicken are you running?  (Help > About Quicken)

Would it be possible for you to take a screen shot of what you see?  Then save it and click and drag that file to the "Leave a Comment" field so we can see what you are seeing?  You can (should) edit the screen shot picture to hide any personal information (such as account numbers) before posting it here.  A picture can be worth a 1000 words.

Rad77 · Answer

Thank you @UKR & @Boatnmaniac for your responses. I tried deactivating both accounts. Quit Quicken, installed updates and tried adding online access again. It successfully connects, however issue persists. The first account correctly categorized as a credit card account and I can link to my existing account. The second account shows as "checking" and i cannot change this field. it allows me only to link to my checking accounts. I tried the "add to quicken" pull down item that makes the Type field editable, but unfortunately only with the banking category - i can set this up as a checking or a savings account but not as a credit card account

I also tried setting up a new account as an "offline account" and then edited account details to setup online access. Goes through the same process of selecting financial institution and when I select the problem card again, same thing happen - it shows up as a checking account.  @Boatnmaniac the screen I see is not the same as the screen shot you included.

Still looking for a way around this :-(

Boatnmaniac · Answer

If you still get this issue when doing the Add Account or Set Up Now process:  Are some or all of the fields for the account Type, account Nickname or the Action that shows in the popup during the setup process is wrong:  Are any of the fields that are shown shaded?  If so, try clicking on that shaded field.  I have found that sometimes simply clicking on it will allow you to edit it or will sometimes auto-correct it.

Weird?  Sure it is but this has worked for me on several occasions over the last couple of years.   Maybe it will work for you, too.