Blank terms of use

Michael Rosen
Michael Rosen Member ✭✭✭
edited July 18 in Errors and Troubleshooting (Windows)

I was prompted to improve Quick Pay and it said I had to agree to terms of use. The terms of use box popped up and is blank.

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Quicken Classic Premier vR56.9, build 27.1.56.9.

Comments

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    If restarting Quicken and / or rebooting Windows did not help solve the problem, I'd say it's time to call Quicken Support on the phone during posted hours of operation and request help. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.

    Quicken Support:
    - To contact Quicken Support, please use this link only: https://www.quicken.com/support#contact-support and select Chat or Phone support.
    - Support is only available during posted hours of operation
    - The phone number can be found at the support website.
    - To start Chat or see the support phone number, your browser must allow popup windows from https://www.quicken.com
    See https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest
    - If you are eligible for Premium Support (purchased separately or included as part of your subscription to Quicken Premier or HB&R) call the number that can be found at the top of your My Account page at https://www.quicken.com/my-account (US) or https://www.quicken.com/canada/my-account (Canada) when you log in with your Quicken ID. Place the call using the phone whose number is recorded in your account profile.
    - Other links or phone numbers found elsewhere on the Internet, even in some posts or emails received from other Community members, may not be from Quicken or may not be up-to-date. Use those at your own risk.
    - Unlike other so-called "Quicken support providers" demanding fees for their service, the real Quicken Support is free for all currently supported versions.

  • bachastain
    bachastain Quicken Windows Subscription Member ✭✭

    Quicken 57.16 I have a blank Terms of Use too. Also Bill Pay with Chase Bank disabled itself and Bill Pay Manager can no longer be enabled because of the blanks terms of use. Please fix asap.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    https://community.quicken.com/discussion/comment/20439089#Comment_20439089

    Do be sure to call Quicken Support to get some help and possible action / escalation on this issue.
    Just commenting here in the Community is not going to get the ball rolling.

This discussion has been closed.

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