Salem Five Bank - OL-220 (QWIN)

System
System Member admin
edited July 20 in Errors and Troubleshooting (Windows)
This discussion was created from comments split from: Salem Five Bank Direct Connect.

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  • marcsfuller
    marcsfuller Member ✭✭

    Just tried a direct connect update to Salem Five. Received an OL-220-A error. Trying to reset account produces the same error. Logs show this as null response. Salem Five not responding?

  • Dooleypd
    Dooleypd Quicken Windows Subscription Member

    I am also have the same issue with connecting via Quicken on a PC for about a week (Receiving an OL-220-A error). No resolution as of yet

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello All,

    We will be forwarding this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation. It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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  • Quicken Janean
    Quicken Janean Quicken Windows Subscription Moderator admin

    Hi All, Can you please let me know if you are still experiencing this? Thanks!

    Quicken Janean

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This discussion has been closed.

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