R57.12 Backup fails

Ranger23150
Ranger23150 Quicken Windows Subscription Member

Would Quicken please allow us to download the prior version from R57.12 to fix the download problem to use until you produce a permanent fix?

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  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓

    You can download previous versions of QWin here: https://www.quicken.com/support/reinstalling-and-patching-your-quicken-subscription-version-after-your-membership-has/ .

    After you've downloaded and saved the file of the version you want, double click on that file to open & run it. It will down-rev your Quicken R57.12 to the version of that file.

    Quicken Classic Premier (US) Subscription: R60.15 on Windows 11 Home

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    there is a discussion and Alert on this topic -

    it appears a HotFix was issued as R57.16 - which fixes the Backup problem -

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭

    I see the R57.16 HF is not yet available as a Manual Patch Update but it can be downloaded/installed from within Quicken (Help > Check for Updates). It is also an update option for me from the OSU Summary report this morning.:

    Quicken Classic Premier (US) Subscription: R60.15 on Windows 11 Home

  • Ranger23150
    Ranger23150 Quicken Windows Subscription Member

    Thank you Boatnmaniac

This discussion has been closed.