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Updates Set Data Back a Month

JT_in_PIT16

Each time I update Quicken, all of the transactions for at least a month disappear so that I have to go back in and restore from a backup. I have seen online that this happens to others for no apparent reason. There must be some kind of glitch but Intuit doesn't seem to have a fix for it. Any brilliant ideas out there?

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Comments

Chris_QPW

Just so you know, Intuit hasn't owned Quicken for many years. The new company is Quicken Inc.

As for the problem you are having, I would have to say that based on what I have seen on this forum, your problem is "rare".

EDIT: Have no idea what the problem might be, but maybe a shot in the dark might be that when you update somehow you are being switched off your current data file and opening up an older data file.

RalphC

Do you have Mobile & Web sync activated?

JT_in_PIT16

No, mobile and web sync are not activated.

JT_in_PIT16

Yeah, I know Intuit doesn't own them any longer. My brain was somewhere else yesterday when I posted that. My bad.

RalphC

Where is your data file located? Cut and paste the path to your data file.