Quicken Mobile & Web Cloud Sync continues to freeze

Question

Since the beginning of May 2024, Quicken Mobile & Web Cloud Sync continues to freeze

Turning off Mobile & Web Sync allows for the update and downloading of account transactions without issue or error.

Once updates are done on the mobile app, the next time an attempt is made to Sync Mobile & Web it freezes.

Quicken Sync to cloud troubleshooting steps completed multiple times:

Validated file - no errors

Super validated file - no errors

Reset cloud data multiple times, only works until updates are done on the mobile app

Installed recent windows patch

restored from backup

Tim C. · Answer

When trying to use mobile web sync it gets up to "preferences" and locks up.

What can I do? I tried reinstalling Quicken and starting over but the problem persists.

760beemer · Answer

EXACT SAME PROBLEM FOR MONTHS NOW WITH NO HELP FROM QUICKEN

lejomoore · Answer

yes, its needed. been keeping the mobile sync off to allow for downloading transactions until hopefully it can be fixed