Why are both my financial institutions no longer downloading transactions or balances
Pennsylvania State Employees Credit Union (routing number 231381116) and Cross Valley Federal Credit Union (routing number 231386881) failing to download new transactions/balances. I've deactivated and tried to reactive but now Quicken will not connect to either institution. This makes me sure that it is a Quicken product problem. I am running Quicken Classic and have verified that I'm supposedly running the most current version. This failure has begun some time within the past week.
Answers
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usual 2 questions…
What version …. Help —> About Quicken
What error codes or messages ?
(also - you might edit out the routing numbers - don't really mean anything here)what is the EXACT name used in the Quicken Account - Pennsylvania State Employees Credit Union ?
as there are a few possible names ?and guessing this is the Cross Valley entry -
are you using the online Quicken downloading or the manual download from the CU website ?07165 07165 07165 Cross Valley FCU
https://www.crossvalleyfcu.org/ 1-800-548-2849
https://my.homecu.net/banking/hcuLogin.prg?cu=CVFCU ACTIVE
BANKING&WEB-CONNECT
BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT0 -
Release 57.16; per Quicken Classic Starter Edition this is the most current version.
Trying to use Quicken OneStep Update (as I've used forever) for Cross Valley Federal Credit Union which comes up as Cross Valley FCU in the Quicken software.
Quicken returns error (503) that the credentials are wrong although the credentials work when logging into my account via the credit union website.
Tried to reset account under Online Services….fails.
Deactivated account and now cannot reactivate because it will not connect to the credit union.
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and…
what is the EXACT name used in the Quicken Account - Pennsylvania State Employees Credit Union ?
as there are a few possible names ?0 -
@tammief71 What TYPES of accounts are you trying to download? Starter Edition is quite limited in what accounts it will download;.
Q user since February, 1990. DOS Version 4
Now running Quicken Windows Subscription, Business & Personal
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
The Quicken Classic Starter Edition has worked fine with my two financial institutions for the past year (up for renewal this month) until a couple weeks ago. There must have been some Quicken update that caused some conflict now. I got my PSECU back to functioning normally; however, my Cross Valley FCU continues to error that my credentials are incorrect (which they are not since I can use them to log into my accounts).
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Only trying to reconcile simple checking and savings accounts.
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