User ID Required for One Step Update

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One step update is always requiring me to enter my Quicken user ID and password the after I open Quicken. If I keep Quicken open and do subsequent updates, it does not require the user ID, but if I close Quicken, the user ID and password will be required again for one step update the next time I open it. This has been going on intermittently for many months. I have tried many of the fixes suggested elsewhere such as validating the file and signing in as a different user, but the issue persists. This never used to be a requirement, is this the new intended functionality or is there a permanent workaround to avoid having to enter my user ID and password every time?

Comments

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
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    Look at EDIT, Preferences, Startup to see what "Startup Actions" are selected.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • tneck
    tneck Member ✭✭
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    Under Edit → Preferences → Startup:

    "Download transactions when Quicken starts" is NOT selected.

    "Password required when Quicken starts" is Yes (I assume this is for when the file is initially opened).

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
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    What is the EXACT sequence of events? Because it sounds like the sign-on password (file password) is being requested … not an OSU password since subsequent downloads aren't requesting it.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • tneck
    tneck Member ✭✭
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    Sequence:

    1. Open Quicken
    2. Enter file password (NOT user ID password) to open file
    3. Launch One Step Update
    4. Screen pops up requesting to enter Quicken ID, then password

    If I keep Quicken open and do another update, it does not ask for the ID again, but if I close it and open it later it will ask for it again. It never used to be like this. I have seen other discussions about this issue, none of the suggested fixes have worked.

  • tneck
    tneck Member ✭✭
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    This morning I initiated the One Step Update from Tools → One Step Update… pull down, and it did not happen. Normally I use the Update Accounts circular arrow button on the sidebar. i will keep monitoring to see if the behavior is consistent.

  • tneck
    tneck Member ✭✭
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    Scratch that, this morning Tools → One Step Update… resulted in the User ID being required, so there is some intermittency. Any advice would be appreciated.