Discover card and Discover bank not working anymore

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Comments

  • shawncohen
    shawncohen Quicken Windows Subscription Member ✭✭

    Finally got through to a Quicken support human who says "this is a server issue on our end and there is no information on when it will be resolved." Again. This seems to happen approximately every six months. I know that technical issues come up, but how about fixing the communication issues? No ETA? No workaround in place? I have to call (and call and call) to finally get someone who will tell me the status? Not acceptable.

  • eghanson
    eghanson Quicken Windows Subscription Member ✭✭✭

    Quicken has to work with Discover Card to allow third party access to Quicken (login to your Discover Credit Card account and select Security at the top right and then Manage Third Party Access). Apple has done this to allow Apple Wallet to use Discover but Quicken has not. Until Discover allows Third Party Access to Quicken, no one will be able to download transactions. And this option needs to be added to Discover Bank so Third-Party Access can be granted and transactions downloaded into Quicken. Someone has seriously dropped the ball here.

  • Jack
    Jack Quicken Windows Subscription Member ✭✭✭

    Hooray! All of my Discover cards are working today. Successfully connected to DiscoverCard (not Discover Bank) and all of my transactions that have been bypassed in the last few weeks were downloaded and the balance is correct. Thanks to all who chimed in about this. Let's keep our fingers crossed,

  • Senor Irrelevante
    Senor Irrelevante Quicken Windows Subscription Member ✭✭

    This is great news! Thanks for letting us know. I'm also now able to connect to Discover Card Account Center for my Card. This was not possible before because my credit and bank accounts are linked together at Discover Bank. I used to be able to connect the Card only through Discover Bank (which would only update the ending balance but not download any transactions). Now, alḷ of my Card transactions just downloaded for the past month. FYI, deactivating and reactivating accounts, for some inexplicable reason, often changes the amount on the opening balance, as it did this time. I suggest putting the correct opening amount in the memo field of the opening transaction to be able to easily correct it back. It's good to be back on track again.

  • Wayne104
    Wayne104 Quicken Windows Subscription Member ✭✭✭
    https://community.quicken.com/discussion/comment/20449743#Comment_20449743

    Thanks for the report. Things working well for me as well.

    (Previously it went through the trouble of even sending a 2FA code to my phone, but then unceremoniously rejected any connection afterwards).

  • NLT
    NLT Quicken Windows Subscription Member ✭✭

    Same problem here. a few weeks ago I tried to reset my Discover Card and Discover Bank settings (two different logins). Neither worked and both accounts were deleted from the online update. Since that time, I have tried to reenter the accounts and it won't let me.

    Note: Same applies to Synchrony Bank.

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