CC-901 error with Citi accounts

Question

For the past 4 days I get a CC-901 error code when synching my accounts.  I go through the reauthorization process, Citi acknowledges the reauthorization bu Quicken does not.  I have done this sevaral times throughout the 4 day period. How do I fix this?

Update Summary

1 Error - Last Connected Today - 11:21 AM

Needs Attention (1)

citi

Citi Cards

Citi Cards is asking you to reauthorize. Select 'Reauthorize' and follow the prompts to restore Quicken account access. (FDP-350)

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Associated Accounts: Costco Anywhere Visa Card by Citi, Citi Rewards+

BID: 4894

Channel: FDP_WSI_OAUTH

Days in error: 5

Details: Credential Set is in invalid status:350. null

Error Code: PAUTH_INVALID_TOKEN (FDP-350)

Error last seen: 2024-07-13 15:21:59 +0000

Internal ID: 415971056167774469

Number of updates in error: 24

Session ID: B8EE9985-608D-428E-8C6E-78B1C5875A20

Type: QCS Fl Login

Unique ID: 9C3E2CD2-90C2-4247-8CD2-9082510EBDB

WCC Code: CC-901

Reauthorize

Ibou · Answer

Same for me.  Fully disconnected account and connected it again and the problem was solved.

John Hronek · Answer

I ended up calling Quicken Support.   I disconnected both accounts and the reactivated.  It worked but I lost some of my categorizations of charges for one of my credit cards.  Not that big of a deal I guess.

Jon · Answer

What connection method are you using & which financial institution did you select from Quicken's list? I'm not having that problem with any of my Citi cards.