CC-901 error with Citi accounts
For the past 4 days I get a CC-901 error code when synching my accounts. I go through the reauthorization process, Citi acknowledges the reauthorization bu Quicken does not. I have done this sevaral times throughout the 4 day period. How do I fix this?
Update Summary
1 Error - Last Connected Today - 11:21 AM
Needs Attention (1)
citi
Citi Cards
Citi Cards is asking you to reauthorize. Select 'Reauthorize' and follow the prompts to restore Quicken account access. (FDP-350)
• Hide Detail
Associated Accounts: Costco Anywhere Visa Card by Citi, Citi Rewards+
BID: 4894
Channel: FDP_WSI_OAUTH
Days in error: 5
Details: Credential Set is in invalid status:350. null
Error Code: PAUTH_INVALID_TOKEN (FDP-350)
Error last seen: 2024-07-13 15:21:59 +0000
Internal ID: 415971056167774469
Number of updates in error: 24
Session ID: B8EE9985-608D-428E-8C6E-78B1C5875A20
Type: QCS Fl Login
Unique ID: 9C3E2CD2-90C2-4247-8CD2-9082510EBDB
WCC Code: CC-901
Reauthorize
Answers
-
We are just getting crickets on this issue? 5 days and this doesn't work and no answers from anybody.
0 -
We are just getting crickets on this issue? 5 days and this doesn't work and no answers from anybody.
@Ibou Have you called Quicken Support? They should know if this is a known issue awaiting resolution by Intuit (Quicken's connectivity provider) or Citi or both, or they should document the errors you're receiving to escalate the issue.
Quicken Mac Subscription • Quicken user since 19930 -
What connection method are you using & which financial institution did you select from Quicken's list? I'm not having that problem with any of my Citi cards.
0 -
I ended up calling Quicken Support. I disconnected both accounts and the reactivated. It worked but I lost some of my categorizations of charges for one of my credit cards. Not that big of a deal I guess.
1 -
Same for me. Fully disconnected account and connected it again and the problem was solved.
0
