List of Scanners is Wrong
When attempting to attach a document to a transaction using the scanner on my printer, Quicken brings up 5 Scanners in the "Select Source" window. The problem is that I only have one printer/scanner. Where are the other scanners that are listed coming from; i.e., how is this list being generated? See attached screenshot. Note: The last scanner displayed is the actual name of the only printer that I have installed.
Comments
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The list comes from your Windows settings. Did you previously own those other devices?
Q user since February, 1990. DOS Version 4
Now running Quicken Windows Subscription, Business & Personal
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
I think it may be an HP thing, showing all possible drivers for the hardware device. I have one HP printer/scanner, and it shows two devices for scanning. Either one works.
Quicken user since version 2 for DOS, now using QWin Biz & Personal Subscription (US) on Win10 Pro.
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Thanks for your responses.
No, I only own (and have only owned) one HP printer/scanner since I purchased a new computer with Window 11 installed and the new printer.
Windows only shows the one HP printer. Quicken shows 5!
I think there must be an error with how Quicken populates the list??
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