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CLOSED 10/11/24 Dime Community Bank Personal - FDP-105 / CC-505 -> FDP-155/CC-555

Quicken Janean

Our teams have have identified that Dime Community Bank Personal Web users who previously received CC-505 in Quicken for Windows (QWin) and FDP-105 in Quicken for Mac (QMac) are now receiving CC-555 in QWin and FDP-155 in QMac.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!

(Ticket #11106037)

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Quicken Anja

UPDATE 7/26/24

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience.

Thank you!

Quicken Janean

ONGOING 8/2/24

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!

Quicken Janean

CLOSED 10/11/24

This alert has been closed due to low activity. However, this issue is still ongoing and is still being investigated.

Thank you!