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CLOSED 10/11/24 TD Bank Online Banking - FDP-350 / CC-501

Quicken Kristina

We are seeing a recent rise in FDP-350 errors in Quicken for Mac and CC-501 errors in Quicken for Windows when customers try to update their TD Bank Online Banking. The error details show that customers need to go through the authorization of their accounts once more, and they should be good to go. If the issue persists after reauthorizing the accounts, please contact Quicken Support for assistance.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!

(Ticket# 11186165)

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Quicken Kristina

UPDATE 7/29/24

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience.

Thank you!

Quicken Kristina

ONGOING 8/5/24

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!

Quicken Janean

CLOSED 10/11/24

This alert has been closed due to low activity. However, this issue is still ongoing and is still being investigated.

Thank you!