Latest Update Problem

Kent Kester
Kent Kester Member ✭✭✭
edited September 5 in Installing and Updating (Windows)

My system just updated with the latest version of Quicken for Windows. For some reason, in at least one of my accounts, transactions that were previously reconciled (and I have the reconciliation printouts) are now listed as only being "cleared." This obviously makes a mess of my reconciliation process. What happened?

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  • Kent Kester
    Kent Kester Member ✭✭✭

    As I look at my register, every transaction for this year has been converted to "cleared" vs. those that have already been reconciled.

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Try taking a backup and then re-reconciling to the most recent statement.

    And, are you using QMobile or QWeb? Downloading from them can sometimes cause what you're seeing.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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