Backup and restore

Question

I am using Quicken Classic Premier, version R58.9

An update in  the second half of July changed where my automatic backup file (created when I exit Quicken) is placed. It used to be in Quicken/Backup, but then it created a new directory under backup, so it is now Quicken/Backup/Backup.

Yesterday I wanted to restore from backup. I clicked on Restore from Backup File, and then the most recent file in Restore from automatic backups. It said "Please enter a valid file name."

I had to go to "Restore from your backup" and click on the file that way.

What changed, and why doesn't the restore from backup file option work?

tjp2oo6 · Answer

I am using Quicken Classic Premier, version R58.9

I have always [user since 2006] had my working Quicken file on

W:\Data\QKN     and my backup on

G:\Safety\QKNBKP

I stupidly closed an active account and needed to restore to recover.  I cannot.  "Please Enter a valid file name".

This is surely another bug in Quicken.  I checked on and located my backup which does show as an option in the restore dialogue.  When I look for it the app created a new directory G:\Safety\QKNBKP\BACKUP.

I was able to restore the backup manually as the other user stated.  On restore Quicken connected to "cloud" as part of the restore.

I in no way use the cloud or app.  It is unsafe to use a mobile device with your finances.  No cell phone number is associated with my finances.  Not even as contact number.

What is Quicken connecting to "cloud" for?  My data is not safe in your arbitrary cloud!

Another bug in Quicken is why I needed to restore.  "Separate accounts" showed up in my Accounts list.  Accounts long dormant showed with a balance.  Hiding them another populated.  The only way I could find to actually hide them was to close them.  An active account was closed causing the need to restore.

Seems like when Quicken Dev is making changes they would test them.  Something like a backup is extremely important.  Has Crowdstrike recovered from their developer errors?  Has Quicken been purchased and the new leadership fired all the developers and contracted out to dev that does not care?

q_lurker · Answer

An update in the second half of July changed where my automatic backup file (created when I exit Quicken) is placed. It used to be in Quicken/Backup, but then it created a new directory under backup, so it is now Quicken/Backup/Backup.

I have had the same experience with R56.9.  I haven't identified under what circumstance the second level Backup folder gets created.  I have chosen to move files in that folder up one level and otherwise ignore it.  I think it is somehow related to the various problems others have had with backup and auto-backup behaviors.

kmagnush · Answer

Thanks, but I don't really understand what you mean. It used to work just fine. After an update in July, it changed. I don't understand why there is now a second backup directory (under the first) and why the restore process in Quicken can't read it.