Can't open my Quicken (Mac) Classic data file after changing my Apple admin profile

Question

Due to some other issues, Mac Support changed my Apple Profile and re-installed  Sonoma 14.6.1. on my MacBook Air.  Most of my applications worked immediately but a few had to be re-initialized.  Quicken is the only one that still doesn't work.  I will get a message that my data file is open on another computer.  I use a Dropbox file for my Quicken data file and mainly access it via my Mac Studio.  As a single user, I never need to, nor access, the file from both computers at the same time.  However, when I access it via Mac Studio it says the file is open elsewhere.  I over-ride that and everything is fine. But on the MacBook I get the same message but the override never works.  I reiterate that I never have the file open at the same time on both computers.  What should I do?

RichmondRoy · Accepted Answer

This is a very complete and thorough answer.  I followed it to the letter.  However, when opening the newly-relocated file from a non-synched folder in the Mac Studio I got the attached message.  I pushed Decide Later for now.  Any thoughts?

jacobs · Accepted Answer

I honestly don't know if using the backup/restore method to move between computers if you are going to get this every time. I haven't tested that.

Instead of saving a backup and starting from that backup each time, there's another safe way to move the data file between two Macs. Quit Quicken, in the Finder use File > Compress on the Quicken data file, which will result in a .zip file. Move the .zip file to the other computer; this can be done via Dropbox safely, or any other way of moving a file from one Mac to another (Airdrop, file sharing, email, flash drive,…). On the destination Mac, double-click the .zip file to reveal the data file. Double-click the data file to launch Quicken with this data file. Since it is the same data file as on the original Mac, you won't get the Cloud reset message; you'll be moving the same file back and forth all the time.