Looking at Connlog.txt

nissende

I am getting this in the CONNLOG.TXT file:

==== Mini-OSU Start (20240818/08:54:09) ====
20240818 08:54:09: Marketing session sending to: https://www.wellsfargoadvisors.com/wfa/index11.ini
20240818 08:54:09: QFN: Beginning get from https://www.wellsfargoadvisors.com/wfa/index11.ini
20240818 08:54:10: ***QFN kQFFinished: returns 67305876
20240818 08:54:10: We’re sorry, but the application could not find an item on the server that it needs. Try again now, or wait and try later.
20240818 08:54:13: QFN: End get from https://www.wellsfargoadvisors.com/wfa/index11.ini, netstatus 15
20240818 08:54:13: QFN: Beginning send to https://ofxdc.wellsfargo.com/ofxbrokerage/process.ofx
20240818 08:54:17: QFN: End send to https://ofxdc.wellsfargo.com/ofxbrokerage/process.ofx, netstatus 0
20240818 08:54:18:

==== Mini-OSU End (20240818/08:54:22) ====

Any ideas? Why does Quicken bury this error that prevents downloading transactions?

NotACPA

What error code (or message) are you getting? Is this happening when you 1st try to connect, or when you try to download an already established connection?

And, the ConnLog isn't "burying" this error. That's the standard location for communication messages, and is normally used by Q Support (rather than this user-to-user forum). Have you contacted Q Support, via the link at the top of this page?

nissende

I call it a buried error because I get no message at all. In April I just started getting this message in the log every time I tried to update transactions on these accounts. I didn't notice it for a long time. I reset everything connected to Wells Fargo last week and it continued happening.

I haven't contacted Quicken support because I don't have another 4 hours to spend rebooting my PC, and other unrelated activities. I literally spent 4 hours on the phone with Quicken support one time and they didn't find a fix.

I am downloading QFX files now but really want to go back to downloading via Direct Connect.

NotACPA

As I previously stated, we're other users and can't help you with this complaint. You can call Support, or live with it.

NotACPA

Have you seen this? https://community.quicken.com/discussion/7952459/download-from-wells-fargo-advisers?utm_source=community-search&utm_medium=organic-search&utm_term=wells+fargo