New Problem: Duplicate transactions

Pat Sills

A new problem has occurred that I have never experienced before in 20 years using Quicken. I go into the transaction ledger of an account, e.g. a checking account. I edit a specific previously entered transaction and hit return to save and commit the edit. Now Quicken shows the edited transaction twice next to each other. Hmm, how did that happen, so I delete one of the transactions, and both are deleted! Very frustrating. Is this familiar to anybody else?

Ken

Quicken Kristina

Hello @Pat Sills,

What you describe may be a known issue (CTP-10738). Do you have the sort order in your register set so that the blank line (for new transactions) is at the top or at the bottom? When your transaction appears to duplicate after you edited it, instead of deleting it, try changing the sort order (for example, click on word "Date" at the top of the Date column to reverse the order, then click on it again to set it back the way you prefer). Does that cause the duplicate transaction to vanish?

I look forward to your reply!