In Portfolio view: Left click on security name or news icon not working correctly.

Question

Windows 11: 24H2 Release:R58.14

Samsung Galaxy Book4 Edge (ARM).

Not certain when the problem began.

In the Portfolio view, when I left click on the Name of a security, or left click on the News icon and select an item in the pop-up, a new window appears showing, "Navigation to the webpage was canceled." There is an option to 'refresh the page'. Clicking on that puts up a new window showing 'Can't reach this page'.

Right clicks work as before.

Fred J.

FredArthur · Answer

https://community.quicken.com/discussion/7955980/in-portfolio-view-left-click-on-security-name-or-news-icon-not-working-correctly

The following day this problem disappeared. Thank you for the comments. Perhaps, it was pilot error! Long live Quicken.

UKR · Answer

My first shot at solving this issue would be:

* Even if you are on the latest software level already, download and install the latest Manual Patch file from https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product to ensure your Quicken software is up to date and correctly installed.
* Reboot Windows.
* Start Quicken. Do not run One Step Update.
* Run BOTH Validate and Supervalidate to attempt to repair your Quicken data file.
* If nothing helps, try to restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring.

https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

Validate and Supervalidate instructions

First save a backup file prior to performing these steps

Validate:

• Click File

• Select Validate and Repair File...

• Select Validate File

• If the data file contains investment accounts also select "Rebuild investing lots".

• If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".

• Click OK

• Review the Data Log. Anything interesting in there, worthwhile posting here?

• Close Quicken, leave it closed for about 30 secs

• Reopen Quicken and see if the issue persists.

Super Validate:

• Click File

• Press and hold both CTRL and Shift keys while you click Validate and Repair File...

• Select Supervalidate File

• Click OK

• Review the Data Log. Anything interesting in there, worthwhile posting here?

• Close Quicken, leave it closed for about 30 secs

• Reopen Quicken and see if the issue persists.

NotACPA · Answer

HMMM, because I just went to the Portfolio in my file … and the left click on a security name brought up the Security Detail dialog,  as expected.  That's true for Stocks, funds and Indexes

Right click brought up a menu of choices starting with "Security View".

I'm on  R58.9.  Haven't made the update to  R58.14 yet.