In Portfolio view: Left click on security name or news icon not working correctly.

FredArthur

Windows 11: 24H2 Release:R58.14
Samsung Galaxy Book4 Edge (ARM).

Not certain when the problem began.

In the Portfolio view, when I left click on the Name of a security, or left click on the News icon and select an item in the pop-up, a new window appears showing, "Navigation to the webpage was canceled." There is an option to 'refresh the page'. Clicking on that puts up a new window showing 'Can't reach this page'.

Right clicks work as before.

Fred J.

NotACPA

HMMM, because I just went to the Portfolio in my file … and the left click on a security name brought up the Security Detail dialog, as expected. That's true for Stocks, funds and Indexes

Right click brought up a menu of choices starting with "Security View".

I'm on R58.9. Haven't made the update to R58.14 yet.

UKR

My first shot at solving this issue would be:

1. Even if you are on the latest software level already, download and install the latest Manual Patch file from https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product to ensure your Quicken software is up to date and correctly installed.
2. Reboot Windows.
3. Start Quicken. Do not run One Step Update.
4. Run BOTH Validate and Supervalidate to attempt to repair your Quicken data file.
5. If nothing helps, try to restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring. https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

Validate and Supervalidate instructions
First save a backup file prior to performing these steps
Validate: 
• Click File
• Select Validate and Repair File...
• Select Validate File
• If the data file contains investment accounts also select "Rebuild investing lots".
• If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".
• Click OK
• Review the Data Log. Anything interesting in there, worthwhile posting here?
• Close Quicken, leave it closed for about 30 secs
• Reopen Quicken and see if the issue persists.

Super Validate:
• Click File
• Press and hold both CTRL and Shift keys while you click Validate and Repair File...
• Select Supervalidate File
• Click OK
• Review the Data Log. Anything interesting in there, worthwhile posting here?
• Close Quicken, leave it closed for about 30 secs
• Reopen Quicken and see if the issue persists.

FredArthur

https://community.quicken.com/discussion/7955980/in-portfolio-view-left-click-on-security-name-or-news-icon-not-working-correctly

The following day this problem disappeared. Thank you for the comments. Perhaps, it was pilot error! Long live Quicken.