Issues with Quicken connect to Credit card companies

JOSEPH05_53
JOSEPH05_53 Member
in Errors and Troubleshooting (Windows)

I would like to suggest, that Quicken push out a restore the software version, prior to current verson.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @JOSEPH05_53,

    Could you please elaborate and provide further details about exactly what is happening? Do you receive any specific error code(s) and/or message(s)? And which financial institutions are you experiencing issues with (please include all names for each financial institution)?

    Thank you!

    -Quicken Anja
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  • JOSEPH05_53
    JOSEPH05_53 Member

    this is the error message after Quicken

    Quicken..JPG

  • JOSEPH05_53
    JOSEPH05_53 Member

    Citi Bank Credit cards is the financial. These are the mesages

    Quicken..JPG
    Quicken1..JPG

  • gotraut
    gotraut Member ✭✭

    I'm having the same issue.

  • gotraut
    gotraut Member ✭✭

    The fix below worked for me.

    • Make sure your Citi accounts are deactivated (Account Details > Online Services tab > Deactivate).
    • Then go to Add Account but DO NOT select any of the Citi buttons.
    • Instead, in the Search field type in Costco Anywhere Visa Card by Citi and follow the prompts to complete the authorization process.

    This setup has been successful in downloading most Citi cards, not just the Costco Visa Card, as well as Citi checking and savings accounts.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @gotraut,

    Thank you for coming to share!

    Hello @JOSEPH05_53,

    Are you still experiencing this issue?

    Let me know!

    -Quicken Jasmine

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