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Issues with Quicken connect to Credit card companies

JOSEPH05_53

I would like to suggest, that Quicken push out a restore the software version, prior to current verson.

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Quicken Anja

Hello @JOSEPH05_53,

Could you please elaborate and provide further details about exactly what is happening? Do you receive any specific error code(s) and/or message(s)? And which financial institutions are you experiencing issues with (please include all names for each financial institution)?

Thank you!

JOSEPH05_53

this is the error message after Quicken

Quicken..JPG

JOSEPH05_53

Citi Bank Credit cards is the financial. These are the mesages

Quicken..JPG

Quicken1..JPG

gotraut

I'm having the same issue.

gotraut

The fix below worked for me.

Make sure your Citi accounts are deactivated (Account Details > Online Services tab > Deactivate).
Then go to Add Account but DO NOT select any of the Citi buttons.
Instead, in the Search field type in Costco Anywhere Visa Card by Citi and follow the prompts to complete the authorization process.

This setup has been successful in downloading most Citi cards, not just the Costco Visa Card, as well as Citi checking and savings accounts.

Quicken Jasmine

Hello @gotraut,

Thank you for coming to share!

Hello @JOSEPH05_53,

Are you still experiencing this issue?

Let me know!