When Quicken downloaded my husband's Amex bill (for August and September), it added several phantom charges — these are debits that range in size from $5.1 to $223.40; there are also a few credits — like $2.83 or similar. All have the same vendor — Eb Cape May Science Museum. But none of these charges show up on the Amex bill. Either the amounts or the vendor.
Something similar happened with my Amex bill last month — Quicken downloaded numerous charges from this Eb Cape May Science Museum. It turned out, when I called Quicken support, that the latter was a naming error. What got coded as the Science Museum was actually a legitimate charge, but from our travel agent. With the help of the phone support, I was able to change the coding (tho I cannot recall how we did it).
But these other charges — the one's on my husband's account — I can find no explanation for. Just FYI, in August, we did go to the Science Museum in Cape May (NJ), and I purchased a few things on mty Bank of America debit card. But there should be no connection between the two. Any ideas?? Thanks!! CG
