have multiple accounts at same FI but one does not direct connect?

theleydas
theleydas Quicken Windows Subscription Member ✭✭
edited October 21 in Download, Add/Update Accounts (Windows)

I have a few accounts at a credit union. All accounts direct connect fine except one and this error comes up when I try to 'reactivate' it. I can 'reactivate' the others fine. Credit union no help. Thoughts?

Quicken error.pdf

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Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Which FI (I can't quite tell from your graphic)? And what type of account doesn't connect? It's the FI, not Q, that decides which account types are eligible for download … and they don't always offer all account types.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • theleydas
    theleydas Quicken Windows Subscription Member ✭✭

    It is General Electric Credit Union - WCDC and my problem account is a checking account that has always connected in the past, until recently. My other account is a savings account and connects fine..

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    This sounds like a glitch at GECU. Have you tried again, as suggested in the Error message? Have you contacted Q Support, via the link at the top of this page?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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