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balance line ***********************

jbmorris

Help!!! I've had an issue over the years when the balance line shows up ************** even though the number is correct in the account listing. I tried to see if there was something in register settings to ofix this today and (a) lost my old default layout and (b) now the asterisks won't go away.

Any help?????

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Comments

volvogirl

The column looks wide enough but did you try making the column wider? Drag the right line in the column heading. And you really don’t need the extra amount column. Click on the gear icon and uncheck the amount column.

q_lurker

I’d be scrolling upward to see if somewhere real numbers do appear. Some transaction may have gotten dinged (inadvertently changed); possibly the very first Opening Balance transaction.

splasher

I see that your register is sorted by the Tag field. Does sorting it by the Date field change the issue?

Clicking on a column header will sort by that column.
A little triangle will be shown in the column header indicating which way the column is sorted.
Clicking a second time (not a double click) will reverse the order. In your case, click on the Date column header.

jbmorris

I found the issue but can't correct it. I won't delete. Any suggestions???

UKR

If you haven't done so already, please do the following actions:

Even if you are on the latest software level already, download and install the latest Manual Patch file from https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product to ensure your Quicken software is up to date and correctly installed.
Reboot Windows.
Start Quicken. Do not run One Step Update.
Run BOTH Validate and Supervalidate to attempt to repair your Quicken data file. This should either delete the damaged transaction or make it possible for you to delete it.
If nothing helps, try to restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring. https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

Validate and Supervalidate instructions
First save a backup file prior to performing these steps
Validate:
• Click File
• Select Validate and Repair File...
• Select Validate File
• If the data file contains investment accounts also select "Rebuild investing lots".
• If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".
• Click OK
• Review the Data Log. Anything interesting in there, worthwhile posting here?
• Close Quicken, leave it closed for about 30 secs
• Reopen Quicken and see if the issue persists.

Super Validate:
• Click File
• Press and hold both CTRL and Shift keys while you click Validate and Repair File...
• Select Supervalidate File
• Click OK
• Review the Data Log. Anything interesting in there, worthwhile posting here?
• Close Quicken, leave it closed for about 30 secs
• Reopen Quicken and see if the issue persists.