Rock island federal credit union (RIAFCU) not syncing

rjay
rjay Member ✭✭
edited November 11 in Download, Add/Update Accounts (Windows)

Hi RIAFCU is not syncing up current transactions. Not getting any error messages. Just spins and no data.

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Comments

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Is this the bank you're trying to download from?

    • 50208 50208 50208 RIA Federal Credit Union - WC https://www.riafcu.com/ 1-800-742-2848 https://www.riafcuhb.com/tob/live/usp-core/app/login/consumer ACTIVE BANKING&WEB-CONNECT BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA

    How long have you waited before terminating the download?
    And how long has this problem been going on?

    If this problem persists if you try again today, I'd say it's time to call Quicken Support on the phone during posted hours of operation and report an Online Banking issue. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it. They will probably request a copy of your download log file (and tell you how to download it), for review.

  • rjay
    rjay Member ✭✭

    OK The problem is fixed. Thanks. After reading your post i thought I should be more patient …it paid off.

    thanks again

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @rjay,

    Thanks for coming back to let us know! Happy to hear that the issue self-resolved!

    -Quicken Jasmine

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