Bank of America - Quicken connection not working

aalgra
aalgra Quicken Mac Subscription Member ✭✭
edited November 25 in Download, Add/Update Accounts (Mac)

Earlier today I was asked to reconnect my BofA accounts but I haven't been able to. I disconnected everything, revoked Quicken access at BofA's website and tried to setup it again but it's still not working. Any ideas?

Screenshot 2024-11-25 at 10.24.30 AM.png

Comments

  • Scott Rose
    Scott Rose Quicken Mac Subscription Member ✭✭✭✭
    edited November 25

    Hello there,

    My Quicken Mac currently can't connect to Bank of America today, although it has been connecting just fine for years.

    Quicken Mac keeps telling me that I need to reconnect, but when I click on the link to login to Bank of America, it takes me to an error page on Bank of America's website.

    Thank you!
    Scott

  • quickone
    quickone Quicken Mac Subscription Member ✭✭
    edited November 25

    Same problem

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    edited November 25

    Hello @aalgra, @Scott Rose, @quickone,

    We have forwarded this issue to the proper channels so that this can be further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files, a sanitized data file, and screenshots (if possible) attached in order to contribute to the investigation.

    We apologize for any inconvenience! Thank you.

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    edited November 25

    Hello @Scott Rose and @quickone, @aalgra,

    We now have an active alert regarding Bank of America returning an HTTP Error 403 when redirected to authorization through Bank of America's website (OAuth) in Quicken for Windows and Quicken for Mac. You may follow this link to access that alert, I suggest bookmarking for all further updates.

    I apologize for any inconvenience caused.

    Please still let me know when you have submitted logs!

    -Quicken Jasmine

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  • Scott Rose
    Scott Rose Quicken Mac Subscription Member ✭✭✭✭

    Yes, I submitted logs yesterday, immediately after you instructed me to do so. Thank you!

  • Scott Rose
    Scott Rose Quicken Mac Subscription Member ✭✭✭✭

    Jasmine, you just posted that this issue was resolved, but the issue is actually not resolved. Quicken Mac sends us to a Bank of America web page, but Bank of America won't let us log in because it is requiring an authorization code that is not provided to us by Bank of America. So this issue still remains.

  • Scott Rose
    Scott Rose Quicken Mac Subscription Member ✭✭✭✭
    edited November 26

    Okay, never mind. I guess I jumped on it too quickly after you guys resolved this issue. I tried again 2 minutes later, and it started working again. Thank you!

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Scott Rose,

    Thank you for coming back to update us! I am happy to hear that this issue was resolved for you!

    -Quicken Jasmine

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