items not showing up when reconciling my account but they are listed in my account

BLayden
BLayden Quicken Windows Subscription Member ✭✭
in Registers & Transactions (Windows)

I am using Quicken Classic version R59.35 Build 27.1.59.35 on Windows 10. I reconcile my account daily and the last 2 days there has been a payment that is in the account but does not show up in the reconcile details. To complete the reconciliation transaction I have to click on finish later and go back and manually change the CLR to C so the reconciliation will complete. Why is this happening?

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Answers

  • Tom Young
    Tom Young Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited November 27

    What's in the Clr column prior to changing that column to a "c?"

    Do you have the "Posting Date" column enabled in the credit card's Register so that you can see that the payment has indeed been downloaded?

    Are you paying this credit card bill "automatically", where the credit card company "pulls" the cash out of your checking account? In this situation you absolutely would see that the payment has "cleared" per the bank but, typically, doesn't show up as "cleared" in the credit card account until a day or two later.

  • BLayden
    BLayden Quicken Windows Subscription Member ✭✭

    Thank you for replying. The CLR column is blank. I don't understand what you are talking about as far as credit card's. I never mentioned anything about a credit card. I use Quicken as a checkbook only. I import my payment information from our accounting software and I enter all deposits and transfers manually. I reconcile our Quicken account daily instead doing it at the end of the month. The last week I have had 2 checks that were not showing up when I reconcile my account but they are there.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    What is the date you put on these 2 checks?
    What is the Reconcile dialog's Statement Ending Date?

    If the checks are dated on or after the Statement Ending Date they may not be considered subject to reconciliation yet and thus don't show.

    If you were to reconcile your checking account register with the bank's actual daily ending balance … have those checks been debited from your bank account (aka "cleared") yet? If not, they can't be subject to reconciliation yet.

  • BLayden
    BLayden Quicken Windows Subscription Member ✭✭

    I don't remember the date of the 2 invoices. They were in 2 separate batches of my weekly check run in our accounting system. I process my payments in our operating software and import the information into Quicken. I go into our bank account daily and then click Reconcile an Account and select the ones that have cleared for that day. When I finish they will have a R in CLR column. I do this daily because there are so many checks and deposits at the end of the month I have found this makes closing the month easier. It is just random that these 2 items did not show up when I went to reconcile the account. I am assuming it is just a bug in the software for that time.

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