Online Payee List Stopped Working

Vol4Ever
Vol4Ever Quicken Windows Subscription Member
edited November 27 in Paying Bills, Online Billers & Reminders (Windows)

I have a list of 30-40 online payees developed over the years. Usage was simply putting Payee in the checking account register and selecting "SEND" in check number field. Next online update process, and the instruction was sent to my bank.

That functionality has completely disappeared and I don't see any way to get it back. Not overly impressed with full Quicken Bill Manager (nor do I want it). More klugey to use and it has caps on how many times it can be used each month.

So is there any way to re-activate the legacy functionality??

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Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Vol4Ever,

    I am sorry to hear that you are disappointed with Quicken Bill Manager.

    Did this feature disappear after a recent Quicken Update? If so, which one?

    Let me know!

    -Quicken Jasmine

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  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    https://community.quicken.com/discussion/7957883/online-payee-list-stopped-working

    Which bank are you using for your checking account?

    AFAIK, the Online Payee List requires that your bank be connected to you using "Direct Connect" as the connection method.
    If your bank recently stopped supporting Direct Connect and made you reconnect using "Express Web Connect" then the old Online Payee List is no longer supported.

    Again, AFAIK, if you want to use the newer method of Quick Pay or Check Pay with Quicken Bill Manager you'd have to set up your list of payees thru the Bills & Income tab again.
    Alternatively, if your bank still supports online payments thru their website, you can do so. In addition to submitting payment requests thru their website record the transactions manually (or by scheduled reminder) in your checking account register. You just cannot mark the transaction as "Send" any longer.

    If you want to automate making recurring payments to, e.g., the phone company, you can also log on to the phone company's website and authorize them to "use Autopay", i.e., to make monthly automatic debits from your checking account or a credit card on Due Date. In addition to that, in Quicken, use a scheduled reminder to record this transaction before Due Date (as a local transaction, not "Send").

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