ONGOING 12/11/24 Chase - Online Balance including Pending Transactions

Quicken Anja
Quicken Anja Moderator mod
edited December 11 in Alerts, Online Banking & Known Product Issues

We have identified an issue where Chase accounts connected in Quicken Classic have pending transactions included in the Online Balance.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!
(Ticket #11412545/CTP-11394)

-Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    UPDATE 12/4/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    ONGOING 12/11/24 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Anja
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