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Checking transactions mostly disappeared

Aholiab

I opened Quicken this morning. Mostly all is well, but not my primary cash flow account, a checking account. All that remains when I look at All Dates are two transactions every month, salary deposit and mortgage payment. There should be lots of other transactions.

My filters are set to All Dates, Any Type, and All Transactions as usual.

I tried to restore a backup, but it said that each that I tried was a backup of the present set of transactions.

How can I restore l my transactions?

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Accepted answers

UKR

Just wondering … if there are no filters in effect, is your register correctly sorted by Date?

jacobs

I tried to restore a backup, but it said that each that I tried was a backup of the present set of transactions.

I'm not sure I understand what you're saying in that sentence. It would help if you could post a screenshot of whatever message you're seeing when you select to Restore a backup file. (It may be that the problem is with syncing to Quicken Cloud; do you use the mobile app or web interface, and have Sync turned on? But I don't want to start down that road until you provide additional information.)

All comments

UKR

Just wondering … if there are no filters in effect, is your register correctly sorted by Date?

RalphC

Sounds like your data file is corrupt. The first troubleshooting step I would try is Validating and Super Validating the data file.

Jon

@RalphC No such thing on Quicken Mac.

jacobs

I tried to restore a backup, but it said that each that I tried was a backup of the present set of transactions.

Aholiab

My date column was altered. Not sure how—maybe a stray click. But restoring this fixed everything!

😁