Capital One Venture card and BoA transactions are not showing up on register

galahad

Since the last update Capital ne Venture card and BoA transactions are not showing up on register to be cleared. There does appear on the account list a RED flag indicating that I have transactions to check. How do I fix that or is that a Quicken problem ?

Boatnmaniac

Are they Pending transactions? If new Pending transactions are downloaded that will cause a red flag to be displayed. Pending transactions will not be entered into the register and be visible there unless you have the account set up to do that.

Look below the account register. Do you see "Pending Transactions" listed? Click on that to see the transactions.

You can check to see and edit your settings for Pending transactions by going to Edit > Preferences > Pending Transactions.

galahad

The are transactions that have cleared by both BoA and Capital One Venture card. The RED FLAG appears in Quicken with a note stating that I have transactions that need to be reviewed - but the problem is that there are NO transactions showing in the register.

Quicken Jasmine

Hello @galahad,

In some cases, Quicken will tell you that you have downloaded transactions to accept but you do not see any transactions that can be accepted. I suggest reviewing this FAQ that provides troubleshooting steps and information regarding when Quicken tells you that there are transactions to accept but you do not see any. It is recommended to save a backup before proceeding.

I hope this helps!

Quicken Jasmine

Hello @galahad,

Are you still requiring assistance?

Let me know!