Logix errors. Please resolve.

Member ✭✭✭

Any idea when this is going to be resolved? first I got this error Care Code FDP-163. So, I disconnected every Logix account, total of 4. reseted Quicken cloud, signed out of Quicken, restarted the app, signed back in, tried reconnecting the accounts from the new account creation menu and than I got Care Code: FDP-105. Details: FI_WEBSITE_UNAVAILABLE. URL. Website is currently unavailable or intermittently available.

Logix is my main bank, so I have a lot of stuff going on there.

Quicken Version 7.10.1 (Build 710.55389.100)

MacOS 15.1.1

120424 first error.png Screenshot 2024-12-05 at 6.36.01 AM.png

And I guess you guys have this ticket going (Ticket #11425917/CTP-11652)

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Comments

  • Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Have you seen this announcement?

    Click the Ribbon icon to the far right of that post's title to be informed when updates are posted to it.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Member ✭✭✭

    yes, I updated my post to acknowledge the ticket #.

    Thanks.

  • Quicken Mac Subscription Member
    edited December 2024

    This is a huge issue. I have 7 accounts with Logix and none of them are updating. I need this resolved ASAP!!

    FYI - This has been an issue since 12/1/24 - So this is NOT new, it just wasn't reported until recently. Let's get this fixed ASAP!

  • Quicken Windows Subscription Member
    edited December 2024

    I also have 5 accounts with Logix. Please include me in this issue my error is 105

  • Member ✭✭✭

    Looks like this has been resolved. 6 accounts all reconnected without a problem. Thank you.

This discussion has been closed.