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CLOSED 4/4/25 Issue with connecting PayPal Credit Card Accounts

Quicken Jasmine

Our teams have discovered an issue where users cannot add PayPal credit card accounts on both Windows and Mac. Customers with PayPal checking accounts are unaffected and should be able to connect as usual.

This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community.

Thank you!
(Ticket #11436977/CTP-11669)

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Quicken Jasmine

UPDATE 12/17/24

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience.

Thank you!

Quicken Jasmine

ONGOING 1/14/25

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!

Quicken Janean

CLOSED 4/4/25

This alert has been closed due to low activity. However, this issue is still ongoing and is still being investigated.

Thank you!