Updating Charles Schwab gets CC-501 error

Quicken Windows Subscription Member ✭✭✭✭

Anyone else getting error CC-501 when trying to update Schwab accounts. It just started for me this morning.

Using Quicken Classic Premier Version R60.15 (Windows 11)

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Comments

  • Quicken Windows Subscription Member

    I am having the same issue with Schwab which just started this morning.

  • Moderator mod
    edited December 2024

    Hello @crwalejr & @RayDClock,

    First, please review this support article for more info on error CC-501.

    We will also be forwarding this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation.

    It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience in the meantime! Thank you.
    (CBT-480)

    -Quicken Anja
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  • Quicken Windows Subscription Moderator admin

    Hi All, are you still experiencing this error? Thanks!

    Quicken Janean

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  • Quicken Windows Subscription Member ✭✭✭✭

    Everything is working now.

  • Moderator mod

    Thanks for the update! Glad to hear everything is working now. 🙂

    -Quicken Anja
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