Genisys just released new banking software

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moman406
moman406 Quicken Windows 2017 Member ✭✭
edited January 11 in Download, Add/Update Accounts (Windows)

I can no longer bring my CD accounts to Quicken since the software change at Genisys Credit Union. They all come over at 0$ balance. Windows 11. Has this been reported?

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    I haven't previously seen it reported here. Have you reported it to Q (this is a user forum, not Q Support) via HELP, Report a Problem?

    BTW, if Genisys didn't previously inform Q/Intuit of the change (as required by the contract between them), you might have to wait a while. Changes to the interface between Q/Intuit and the FIs are taken on a "First Come - First Served" basis.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • moman406
    moman406 Quicken Windows 2017 Member ✭✭

    Thanks

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    In the interim, you might see if you can download Web Connect .QFX files from the Genisys website and import (File menu) them into Quicken. It isn't as convenient, but if it is available, it will keep your data up-to-date until it gets resolved.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

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