Reconcile / Add Transaction / Opening Balance

mkwasniewski
mkwasniewski Member
edited 9:44AM in Registers & Transactions (Windows)

I have a problem when reconciling an account. The problem occurs if I need to add a transaction. When I find a missing transaction, I select the NEW. Instead of opening the account and getting a blank transaction, Quicken jumps to the "Opening Balance". Why does Quicken go to the "Opening Balance"? Can this be corrected?

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    edited 9:50AM

    Hello @mkwasniewski,

    When did this issue begin to occur? Did it work as expected before? Are you receiving any messages or codes when attempting this? If you don't mind, could you please provide a screenshot or two of what you described?

    If needed, please refer to this Community FAQ for instructions on attaching a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Let me know!

    -Quicken Jasmine

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