One step update is freezing

iusdcm1

As of this afternoon, one step update is freezing and won't complete for me. I have to go to task manager to shut down quicken. I have signed out and signed back in and validated my file but the issue persists.

Anyone else having this issue?

Quicken Kristina

Hello @iusdcm1,

To assist with this issue, please provide more information. Was there anything that happened this afternoon which may have triggered this, such as a program or computer update, power outage, or unexpected program or computer shutdown? At what point during the One Step Update process is the program freezing? Is your Quicken file directly on your local hard drive? Is it synced with any cloud services, such as OneDrive, iCloud, or Dropbox? If possible, please provide a screenshot of what you see in your Quicken when the program freezes (please redact any personal information). If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

I look forward to your response!

iusdcm1

Thanks. I actually just got it to work. Not sure what I did to resolve it but it works now!

Quicken Kristina

Thank you for the follow-up,

I'm glad to hear it's working now!

If you need further assistance, please feel free to reach back out!