I cannot download Paypal Mastercard transactions via One Step Update

Dave Kacoroski
Dave Kacoroski Member ✭✭
edited January 2 in Download, Add/Update Accounts (Windows)

When attempting to use One Step Update to download transactions from my PayPal Mastercard a screen pops up asking me to choose a method to receive a code, then taken to a second screen to enter the code. The methods offered to me are pretty much gibberish… ie: [Removed-Privacy]. No matter what method I might select, I receive no code, either by a text message, phone call, or email (well, maybe one out of every ten attempts). This is a long-standing problem for which I've tried to get help before. At this point, I avoid using this card.

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Dave Kacoroski,

    I do apologize that you have been experiencing this issue for quite some time.

    Do you know when it began? Are you receiving any error codes or messages? You mentioned reaching out for help before, did you contact Quicken Support?

    Let me know!

    -Quicken Jasmine

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