Why am I getting Online Center message at startup and close of Quicken?

Doug

For about two weeks I have had this issue:

When I open Quicken and it starts up, I get a message box with the following; "Your last session was not completed. Do you want to try again now? Choices are "Yes" and "No". If I choose "No', my Quicken is normal until close. If I choose "Yes", I get a window from the Online Center transactions tab for my USAA Visa credit card. The table shows under Accounts; USAA Visa. Under Transactions; 0. Under Online Balance it shows the CURRENT balance on my card … not due, but just current. If I click send, it goes through the normal process of updated that credit card account, but then, when I close Quicken I get a window saying "Your online session was not completed. Do you want to try again before exiting?" If I pick "yes", same result as above. In any case, no amount of updating gets rid of these messages.

I've reset and deactivated the credit card account several times with no impact on the messages.

I'm running Windows 11 Home, and Quicken Classic Premier, version R60.20.

I'd appreciate a method to stop these messages at startup and close of Quicken.

NotACPA

I'm very uncertain, but this MIGHT indicate a corrupted Q data file. Have you tried Validating your file (after taking a backup)?

Doug

Yep. No help there. Thanks!