CLOSED 1/29/25 In product help links broken in Quicken for Windows Canada

Quicken Kristina

We are aware of an issue where Quicken for Windows Canada users cannot use the in-product help options. When they try to, they are seeing a window that says "404 - Page not found."

This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!

(Ticket# 11500081/QWIN-24481)

Quicken Kristina

UPDATE 1/18/25

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

Thank you

Quicken Kristina

ONGOING 1/25/25 

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!

Quicken Anja

CLOSED 1/29/25

This alert has been closed as a fix is set to be released with the next update release. However, this issue is still ongoing in the latest release so this Alert will remain available.

Thank you!