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Exports and reports not showing transaction amounts

jbalcorn

I noticed this week that my reports don't show the transaction amounts any more. The total shows up but it's under the 'Cleared' column. On a report I can go into the configuration and add the amount, but it doesn't "stick". Annoying. But…

I just tried to export to Excel and discovered that the transaction amounts are missing from exports as well. This is much more critical because what's the point of an export if the transaction amount is missing, and there's no way to control this behavior.

I have added the 'Amount' field back to the register, along with the 'Payment' and 'Deposit' fields, and have done the 'Reset Columns to default' on the transaction. I've done a verification of the file and I have stopped and restarted Quicken.

This seems to be a recently introduced bug - a bad one.

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Accepted answers

jbalcorn

I discovered that when I went into any report showing the problem, and then clicked on 'Reset Columns' below the list of columns, that resolved the issue for both reports and exports. Apparently if you had modified the list of shown columns, there was an update that then broke the output.

This is different than the reset columns that shows in the menu. It's on the tab when you're looking at an actual report.

All comments

jbalcorn

Sorry, meant to specify -

Quicken for Windows R60.20 Build 27.1.60.20

NotACPA

Exactly which report(s) are you seeing this in … and how are you producing that report? Via the "canned" report? Or via a saved version that you've previously customized.

What type(s) of accounts is this occurring in? Since you referenced "Payment" and "Deposit" columns, it sounds like a checking or savings type account … but I wanted to double-check. Are you seeing the same thing in, say, credit card accounts?

Misterpuppydog

Im having this same problem with the Payee field not showing, If you go to the All Transactions you can see the field included payee are there and then you right click and export to excel and it doesn't include the payee field.

jbalcorn

This is different than the reset columns that shows in the menu. It's on the tab when you're looking at an actual report.