Exports and reports not showing transaction amounts

jbalcorn
jbalcorn Quicken Windows Subscription Member ✭✭

I noticed this week that my reports don't show the transaction amounts any more. The total shows up but it's under the 'Cleared' column. On a report I can go into the configuration and add the amount, but it doesn't "stick". Annoying. But…

I just tried to export to Excel and discovered that the transaction amounts are missing from exports as well. This is much more critical because what's the point of an export if the transaction amount is missing, and there's no way to control this behavior.

I have added the 'Amount' field back to the register, along with the 'Payment' and 'Deposit' fields, and have done the 'Reset Columns to default' on the transaction. I've done a verification of the file and I have stopped and restarted Quicken.

This seems to be a recently introduced bug - a bad one.

Best Answer

  • jbalcorn
    jbalcorn Quicken Windows Subscription Member ✭✭
    Answer ✓

    I discovered that when I went into any report showing the problem, and then clicked on 'Reset Columns' below the list of columns, that resolved the issue for both reports and exports. Apparently if you had modified the list of shown columns, there was an update that then broke the output.

    This is different than the reset columns that shows in the menu. It's on the tab when you're looking at an actual report.

Answers

  • jbalcorn
    jbalcorn Quicken Windows Subscription Member ✭✭

    Sorry, meant to specify -

    Quicken for Windows R60.20 Build 27.1.60.20

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Exactly which report(s) are you seeing this in … and how are you producing that report? Via the "canned" report? Or via a saved version that you've previously customized.

    What type(s) of accounts is this occurring in? Since you referenced "Payment" and "Deposit" columns, it sounds like a checking or savings type account … but I wanted to double-check. Are you seeing the same thing in, say, credit card accounts?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Misterpuppydog
    Misterpuppydog Quicken Windows Subscription Member

    Im having this same problem with the Payee field not showing, If you go to the All Transactions you can see the field included payee are there and then you right click and export to excel and it doesn't include the payee field.

  • jbalcorn
    jbalcorn Quicken Windows Subscription Member ✭✭
    Answer ✓

    I discovered that when I went into any report showing the problem, and then clicked on 'Reset Columns' below the list of columns, that resolved the issue for both reports and exports. Apparently if you had modified the list of shown columns, there was an update that then broke the output.

    This is different than the reset columns that shows in the menu. It's on the tab when you're looking at an actual report.