New York Life Virtual Service Center

naples98
naples98 Quicken Mac Subscription Member ✭✭
edited March 23 in Errors and Troubleshooting (Mac)

When will the issues of downloading account information be fixed for New York Life Virtual Service Center? This is a known issue but the thread was closed "Due to low activity" so no updates have been provided.

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Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    @naples98 Please provide a link to that thread … so that we don't have to go searching.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • naples98
    naples98 Quicken Mac Subscription Member ✭✭

    Here is the thread. https://community.quicken.com/discussion/7955482/closed-10-11-24-new-york-life-virtual-service-center-0-account-balance

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @naples98,

    Thanks for reaching out!

    I have taken the time to review the internal ticket regarding this issue and can see that our teams are still working towards a resolution as they continue investigating. I advise bookmarking the alert that you shared for all further updates.

    I apologize for any inconvenience caused and we do truly appreciate your support and patience.

    -Quicken Jasmine

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