Online Balance - Reconciling is Frustrating

gambit.xmn
gambit.xmn Member ✭✭✭
edited February 25 in Errors and Troubleshooting (Windows)

Please explain how this even possible. Today is Feb 25, 2025. When I check the online balance prior to reconciling it says " Online Balance as of Feb 28 2025" - 3 days into the future.

Even if it were possible for Quicken to get my FUTURE balance correct, it is of no help when reconciling TODAY.

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Answers

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @gambit.xmn,

    Thanks for reaching out! That does sound frustrating.

    To better understand the issue, can you confirm if your bank’s website also shows this future-dated balance, or is it only happening in Quicken? Is this occurring across multiple accounts, financial institutions, or just one specific register? Also, is your computer’s date and time set correctly, and have you noticed any similar discrepancies with other accounts?

    Let me know!

    -Quicken Jasmine

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  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Which bank? What type of account?

    What BUILD of Q? Do HELP, About Quicken for this last piece of info.

    Also, reconciling to the online balance can be tricky, because some FIs include Pending Transactions in that balance and other's don't.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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