Online service is unavailable

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Mikey9Ball
Mikey9Ball Quicken Windows Subscription Member ✭✭
edited April 26 in Errors and Troubleshooting (Windows)

I was recently having trouble with Quicken, that it wouldn't open at all. I contacted tech support and they had me uninstall and reinstall. At first it still wouldn't open. I rebooted my laptop and it finally opened but now it won't download my account info and gives me the above error that Quicken online service is unavailable. Any help would be appreciated.

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Mikey9Ball,

    We appreciate you bringing this issue to our attention!

    Please take a moment to review and follow the troubleshooting instructions found in this Community FAQ regarding this error.

    Hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello again,

    We haven't heard back from you in a while. Do you still need assistance?

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Mikey9Ball
    Mikey9Ball Quicken Windows Subscription Member ✭✭

    Yes, thank you. What you told me to do worked. Today I am having a different problem and I have seen anything that says the Quicken server is having problems. My Quicken loads up fine and when its updating my accounts, it becomes unresponsive and never finishes downloading. Any suggestions?

  • Mikey9Ball
    Mikey9Ball Quicken Windows Subscription Member ✭✭

    Thank you again, I guess just sending you a message made it connect😉. It seems to be working now. Thanks again!

  • Quicken Anja
    Quicken Anja Moderator mod

    Thanks for the update! Glad to hear the steps resolved your initial issue and that the new issue self-resolved. 🙂

    Should the issue return, please don't hesitate to reach back out! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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