Any updates?
Hello @robertjones,
Thank you for reaching out. I understand how frustrating it can be when account connections aren’t working as expected.
To help us investigate this issue further, could you please submit your log files? To do this, go to Help > Report a Problem in Quicken, provide a brief description of the issue, and ensure that the necessary log files are selected before submitting.
Once you've sent the report, please let us know here so we can follow up.
I have not heard from you yet. Do you still need assistance?
Let me know!