Schwab says it updates 4 accounts, but no transactions are downloaded, 3-12-25.

Rick8
Rick8 Member ✭✭✭✭

Schwab says it updates 4 accounts, but no transactions are downloaded. No downloaded transactions all day. Quicken Premier and Windows 11, both have latest updates.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Rick8,

    Thanks for reaching out with this issue.

    Would you mind navigating to Help > Report a Problem to send over your logs so that I may review the internal error that you are receiving with your Charles Schwab accounts?

    Please let me know once you have done so, thanks!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Rick8
    Rick8 Member ✭✭✭✭

    Quicken Jasmine, thanks, I already did that several times. It started to download the transactions around 11:00 PM. Not sure why either. To be honest, OSU has never worked correctly for a full week, ever, since companies have started using Express Web Connect. Those using Direct Connect never have a problem! Cheaper is not always better! Thanks for the response and your previous help. Have a great weekend.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for your reply,

    To clarify, are you Schwab accounts downloading now? Are you missing any transactions or seeing any error codes/messages?

    Thank you!

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.

  • Rick8
    Rick8 Member ✭✭✭✭

    Everything returned to correct operation. No error messages. Thx.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for the follow-up,

    I'm glad to hear everything is working now.

    If you need further assistance, please feel free to reach out!

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.