The charge doesn't change my balance in my register. The date before tis transaction is 2/28/2024
Date Payee Memo Category Tag Charge Clr Payment Balance 255/255/50295 N/A N/A 395824185999
Try running: File → Validate and Repair File… → select Validate File → OK
Do you have Pending Transactions enabled? (Edit > Preferences > Pending Transactions).
If so, might this be a pending transaction that did not get deleted when the posted transaction downloaded? If you have Pending Transactions enabled try turning it off and see if that removes it.