First National Bank of Omaha

jb@1234
jb@1234 Quicken Windows Subscription Member
edited March 18 in Paying Bills, Online Billers & Reminders (Windows)

FNBO credit Card online bill not downloading when statement is available. Say I have the wrong username or password when I know 100 percent they are correct

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @jb@1234,

    We appreciate you reaching out to report this issue.

    When checking the internal status of this Online Biller, it is showing as Healthy and should be able to connect.

    To begin troubleshooting, I suggest you try to Review and Repair Online billers first. However, I do recommend that you save a backup of your data file first (just in case). After that, please navigate to the Bills & Income tab and click on the gear icon on the top-right. Then, click on Review and Repair > Review and Repair Online Billers in the dropdown menu.

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    Once that is done, see if the issue continues to persist.

    Let us know how it goes!

    -Quicken Anja
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