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First National Bank of Omaha

jb@1234

FNBO credit Card online bill not downloading when statement is available. Say I have the wrong username or password when I know 100 percent they are correct

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Windows

Online Bills

Bill Manager

Comments

Quicken Anja

Hello @jb@1234,

We appreciate you reaching out to report this issue.

When checking the internal status of this Online Biller, it is showing as Healthy and should be able to connect.

To begin troubleshooting, I suggest you try to Review and Repair Online billers first. However, I do recommend that you save a backup of your data file first (just in case). After that, please navigate to the Bills & Income tab and click on the gear icon on the top-right. Then, click on Review and Repair > Review and Repair Online Billers in the dropdown menu.

Once that is done, see if the issue continues to persist.

Let us know how it goes!

CapitalNY

I am having this problem, as are others, there is no status other than "wait".

See

https://community.quicken.com/discussion/comment/20473489#Comment_20473489

Good luck, I hope the issue is resolved soon as it has been a problem for me for over a year.

Quicken Jasmine

https://community.quicken.com/discussion/comment/20482628#Comment_20482628

Thank you for bringing this issue to our attention.

First, I would like to make sure that you are able to login directly to FNBO's website using the same credentials?

Let me know!

Quicken Jasmine

Hello @CapitalNY,

Just checking in!

jb@1234

Yes I am able to directly login to FNBO with no problem online, but when I try and add online bill, quicken states invalid username and password